Refund Policy
Last updated 17 October 2026
This policy explains when and how Omnika360 refunds money for orders.
When you get a refund
- You cancel an order before it ships.
- We cancel your order (for example, the item is out of stock).
- A return is accepted under our Return Policy and the item passes inspection.
- The package is lost in transit or delivered damaged, and you report it within 48 hours of delivery.
How refunds are paid
- Online payments: refunded to the original payment method (UPI, card, net banking or wallet).
- Cash on delivery: refunded by bank transfer or UPI to the account you share with us.
Refund timelines
| Payment method | Time after approval |
|---|---|
| UPI / wallet | 1–3 business days |
| Debit / credit card | 5–7 business days |
| Net banking | 3–5 business days |
| Cash on delivery (bank transfer) | 3–5 business days |
Partial refunds
If only some items in an order are returned or cancelled, we refund those items. Delivery charges are refunded only when the whole order is cancelled before shipping or the return is due to our error.
Non-refundable cases
- Items marked non-returnable on the product page.
- Items returned used, damaged or without original packaging and tags.
Need help?
Write to omnika360@gmail.com · +91 9440801529 with your order number.